125 Mitchell Blvd., Suite F, San Rafael, CA 94903   ph.415.472.6004   CCL # 627224

Testimonials

We feel “Service” is not a thing of the past.

As a family-run business, living in the same community in which we service, our reputation is based on your satisfaction. That’s why after every door we install we give the customer an opportunity to provide us feedback. Here are just some of the testimonials about the quality, professionalism and service we provide our customers with every garage door replacement. To see hundreds more please stop by our showroom.

“You were the third quote we received and although we were extremely anxious for a new door, we chose you and it was well worth the wait! The two other companies weren’t even true competition! You really raised the bar in workmanship and service. It was also nice to be able to support the local economy. We love our new door and opener and will definitely be recommending your company.”

– Ashley Reyna & Brenton Schneider, Novato

“Dear Mr. Berlin – Our new garage door looks absolutely beautiful! It has been a real pleasure doing business with a fine company like yours. We wish everybody would run his business like you, honest and on time. Thank you!”

– Horst and Ingeborg Muller, San Rafael

“The office staff and Kevin were always so nice, professional and very helpful. You quoted 7-10 days from when we ordered and it came in 5. You recommended steel and it is so much warmer in our garage. A huge difference. I appreciate the total professionalism of your staff. A pleasure to do business with you . Will recommend you. Thank you.”

– Kathleen Brady, Belvedere

“All the employees in your company that I have dealt with, whether on the phone or in person (Mike Installer, Greg Estimator) have been forthright, courteous and helpful. You did what you said you would, when you said you would. And the result seems to be exactly what you said it would be. Thank you.”

– James Cutcher, San Rafael

“I was totally impressed with the quality of the work. Mark was really great, so enthusiastic, and the other 2 workers who came were the same. I already recommended you to my neighbors! You’re the best!! Thanks.”

– Maureen Phillips, San Anselmo

“Great job, great service! Appreciate all of the follow up and timely response. Very professional. I would recommend Northgate without hesitation.”

– Tom Bowen, Kentfield

“NGD delivered prompt service, starting with an immediate survey and quote. Job started on time and ended on time, and the finished product exceeded my expectations”.

– Anthony Ferguson, San Rafael

“Great job!! Feels like the temperature in the garage dropped 20 degrees.”

– Mike Diener, Novato

“Excellent job as always.”

– Kelly Pacific Construction, San Rafael

“I have used another garage door company in the past. My experience with you was very much better. Thank you for your patience as I searched for the product I wanted.”

– Laura Abramson, Greenbrae

“The house shook with our old spring loaded manual door. Now I can’t even tell when it’s opening or closing if I’m in the house. Thanks.”

– Steve Emery, San Anselmo

“Kudos to your for having such a well trained employee-installer. He is at all times polite and courteous, knows what he is doing and does it well. He is conscientious and maintains a neat and clear working area so that when he finished there is nothing left to clean up. He apologized profusely that he didn’t finish the job because he had to return the next day to install a j hook on the door opener. Then he thanked me for my patience. It’s rare to see such an employee. Thank you for sending him.”

– Ceaser Hernandez, San Anselmo

“We wanted to do business with a local T.L. graduate! Hopefully we can help you with your car needs in the future.”

– Tommy Glasser, San Rafael

“As a contractor, I know how hard it is to satisfy clients. You did an outstanding job. Not only have you done one door for me, but 2 doors on my residences. I have also referred you to new clients already. Keep up the good work. Thanks.” Gary Albert
“Thanks for rushing the order so my home would be ready for the brokers open and then open house (for sale) the following Sunday. You were all terrific!.”

– Barbara Dunn, San Rafael

“My primary reason for choosing Northgate was the amount of consideration that went into my install. There were some challenges and your team asked questions that others did not and offered solutions that others did not. You really knew the products and that gave me confidence.”

– Michael Sitver, San Rafael

“My car was stuck in my garage due to a broken door and Northgate responded promptly. All personnel were friendly and professional. They were on time, focused on the job, protective of me and my property, and knowledgeable about the job. Upon installation they had concern about the door so they called me to schedule a return visit to fix it – without me asking. They were focused on customer service before it became a problem. Northgate is a company I trusted to do a good job for me and the process was actually enjoyable in-spite of a very stressful situation.”

– Cory Sias, San Rafael

“I am impressed with your quick, efficient services and fair prices. Having had a very bad experience with another company, it was a real delight to have your service representative Mike come and help remedy the bad job the other company had done. Mike is very personable and certainly knows his business.”

– Mary Delanty Brown,Mayor Emerita Ross

“Thank you Greg for the great service. You were a delight to work with. I have experienced bad contractors and you and your team were outstanding. We are very happy with the product and installation.”

– Thomas & Lesley Savelli, Novato

“I will highly recommend Northgate Garage Doors in the future! I am more than happy with everything your company did for me. Your installers are extremely polite, friendly and helpful. Please feel free to use my name as a reference to any future clients. I also want to give a huge “Thank you” to Greg the owner for the excellent deal he gave me. I am a real estate agent and if ever my clients need a garage door, I will insist they use your company. Thanks so much.”

– Andy Nance, Novato

“From beginning to end, I felt I was in good hands with each and every one of you at Northgate. Special thanks to Mike for a great job, his proficiency, courtesy, and patience were exceptional.”

– Kathy Schubert, Fairfax